In your preparation you should find out:
If there has been any crime in the area?
If your business or a business nearby has been the victim of crime?
What type of crime has there been in the area?
Is there a business crime partnership, shop-watch or similar scheme in the area?
You may be able to get help and this information from CDRP s, police, local council, local newspapers and other businesses.
Ask yourself what are the possible targets in your business?
What are the threats to each target?
How high is the risk of a crime being committed against those targets?
What would be the effect of a crime against those targets? e.g. financial, staff morale, company image etc.
This is the area around your business, e.g. the street, retail park, pedestrian area.
A well-maintained business exterior will give customers a good first impression and help to increase the feeling of security.
A business in a run-down state is more likely to attract a criminal.
You should:remove graffiti and rubbish quickly.
Look at things that might help a criminal, such as trees or bushes to hide behind
Try to form partnerships with other businesses to share the security costs
The perimeter is the area between the boundary of the business and the buildings within. It includes the wall or fence of the boundary.
To secure the perimeter you should:walk round the whole of the boundary, checking for weak areas
ensure that the boundary is built out of appropriate material and that it is secure and well maintained
secure all gates, doors and other entrances when frequent access is not needed
imagine you re a criminal and look for opportunities for crime (e.g. climbing walls or fences, bins that can be used to climb over a wall or set a light, hiding places, areas with poor light)
secure or remove anything which might be used to break in or cause damage
improve visibility by cutting back vegetation, moving bins or improving lighting
NB – You will have to find a balance between keeping potential offenders out and allowing customers and staff in.
The shell is the main fabric of the building, including the walls, windows, doors, skylights and roof. You need to think about ways a criminal might get into your premises, such as unlocked doors, cellars, air vents, access from the roof
improve lighting and cut back bushes to make potential offenders more visible
check around doors, windows, skylights, air vents or any other openings to make sure they have been professionally fitted and are secure (including upper floors)
pay particular attention to cellars, loading bays and the sides and back of the business.
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The main things to consider are assets, stock and alarms.
Make sure that there is a note of the make, model and serial number of each piece of equipment.
Mark all equipment.
High-value equipment or equipment that is essential for your business should be secured in a separate room and access to the room controlled.
A copy of information should be secured offsite.
Fire-resistant safes should store important information.
Computers need to be protected by firewalls and anti-virus software.
Signs can put off a criminal e.g. “No cash held on premises”.
There are a number of simple steps you can take to make stock more secure. Keep records of your stock and do regular stock checks.
Keep stock away from doors.
Keep high value stock somewhere more secure.
Limit the number of people that have access to the stock room.
Put away stock as soon as possible after delivery.
An alarm-receiving centre should monitor alarms, so that calls can be passed to a security company, the police or someone who has a key. Intruder alarms may need to be supported by other security devices. These can include CCTV, devices that generate smoke (so that the intruder can t see) or chemical marker systems. All technical systems must be regularly maintained and used responsibly.
You need to:train all staff in security and safety and your emergency and security procedures
ensure all personal property is kept out of sight and locked away, e.g. in lockers or a locked draw
protect staff from theft and violence, e.g. screens
check the identity of visitors and people making deliveries
make visitors aware of the security measures you have taken to make them feel safer, e.g. signs. This will also put off criminals.
Staff working alone can be especially vulnerable. You can reduce the risk to them with a few simple measures:personal alarms
radio link schemes
controlled access or CCTV (with audio)
automatic warning devices which are set off if the person doesn t report in at a set time
regular checks either by phone or in person.
Every business should have adequate security and safety procedures. These can include: locking a delivery door immediately after delivery
staff reporting suspicious behaviour
reducing the amount of cash on the premises
transferring excess cash into a tamper-proof unit
removing cash from each till over night and leaving the till draw open
removing all keys from the premises
taking cash to the bank as often as possible
avoiding paying wages in cash
always counting cash out of sight
procedures for handling credit and debit cards – use chip and pin
This information has been produced by the Crime Reduction Centre in in consultation with ACPO and Secured by Design, the Association of Convenience Stores and the Association of British Insurers under the support and guidance of the Home Office Advice and Information Working Group.